Your story!

Very disappointed. I paid $100 cash/no tax for 1 hour, they were purposely delaying everything so I only flown for about 40 minutes. It’s not realistic at all, it’s a waste of money. The time ran out 2 minutes before the touchdown and they said the time is up and you have to leave, they wouldn’t even let me finish. It’s like taking away the last bite of your ice cream, so rude. The admin staff is very condescending, defensive and rude. I could not redeem groupon which I bought earlier unless I paid $50 fee in addition to my coupon. I have reported them to groupon for bait and switch. I will never return again.

BE AWARE – very unethical business!!! Promised to do $100 cash no tax for 1 hour (because they hate government) When we arrived they asked for $150 cash. They wouldn’t honour any earlier price promises they made, which was $100. I offered groupon (value $95) they asked for an additional fee of $50, they claimed there is a fine print that informs about it. Wrong!!! No mention about it. Policy made up on the spot. They will manipulate you any way they can, be very careful. I wanted to record my friend’s flight, well guess what, there is a $30 fee just so you can record. They don’t care the about your overall customer experience, there is a fee, after fee, after fee. This was a birthday gift for my friend and they completely ruined it. NOT COOL. AVOID THEM at all cost, there are a lot of other businesses like this with way better service. They never knew we are pilots and are heavily connected to the aviation world which could drive them a lot of business. Not anymore!!! They don’t care about you, all that matters to them is money, money and money and not you. Fees for everything. They will probably charge you for the toilet too!!! AVOID AT ALL COST!!!!!

Excellent experience, did not know what to expect and I was not disappointed. The Hour does go by quite fast however. Used the Groupon coupon to get a better deal however upon booking they do charge you HST on top of the Groupon price. When we arrived the simulator was broken and we had to rebook the next day however the receptionist was very polite and gave us gold package and pictures for the inconvenience. Luigi was amazing and knowledgable. He added to the good time. Will be back.

It was a fun and knowledgeable experience. Staff are very friendly here. It's a great activity!

I had a amazing experience with my friend today. Thank you so much uFly! Our captain is vey nice and very professional