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Instructor was great, this place is truly amazing!

I’m rating Ufly one star for two reasons: 1) you have to pay $15 to use YOUR OWN camera or $30 if they’re recording it, I can understand if they’re recording it you pay but are you guys seriously charging people to use their own camera to capture the experience which you guys basically get free advertisement when people post to various social media sites. I’ll NEVER return to ufly specifically for that reason. I’m still in disbelief you guys charge me to use my own camera. 2) the instructor couldn’t be any less enthusiastic everytime we landed at an airport all he’d say is “ ok where you wanna go next” outside of telling us how to configure the cockpit that was the only communication between us so after talking to him after the session and finding out he flies a private jet I quickly realize that this gig is just to put some extra cash in his pocket and nothing more, which is fine but if that’s the case Atleast make an effort to show you’re interested in making the experience worth while.

Best simulator around, hands down!

The pilot went all the way to make sure we had a great experience. He was very patient and knowledgeable. Explained every question we asked to the most detail. Highly recommend anyone to go, especially aviation enthusiasts.

We had the opportunity to fly both the Boeing 777 and the 737. All of the people at U-fly were very helpful and friendly. I would definitely recommend U-fly to anyone who is interested in flying a flight simulator either to improve their piloting skills or to just have fun. All of the people are very professional and knowledgable about all aspects of flight.

Great experience, went with my adult son, we both enjoyed it. Big step up from the old flight simulators on your desktop computer. Session was as advertised, and our "instructor" (Aaron) was excellent. I'm not a pilot but a serious aviation geek, and this was ideal. I will be back for more.

I had a fantastic time and all of the different package options were clearly explained so that I knew exactly which experience I wanted.

Very bad and unprofessional service. Their mission is how to get most money out of you and NOT necessarily focus on you having a great flying expirience. They’re going to try to upsell you some useless gold packages, charge you extra fees for everything like groupon, extra person, footage, use of your own camera. They seem to have different prices for everyone. Some pay $80 cash, $100 cash or $150 cash per hour, I guess it depends how well you can negotiate. One positive is that they don’t charge tax if you pay cash.. Be very careful when you deal with them. Many important details regarding their regulations are very hard to find and understand. Their claims are also false in regards to the realism of the flight simulator, it’s not realistic at all. Very bad experience. Will not return!!!

Very disappointed. I paid $100 cash/no tax for 1 hour, they were purposely delaying everything so I only flown for about 40 minutes. It’s not realistic at all, it’s a waste of money. The time ran out 2 minutes before the touchdown and they said the time is up and you have to leave, they wouldn’t even let me finish. It’s like taking away the last bite of your ice cream, so rude. The admin staff is very condescending, defensive and rude. I could not redeem groupon which I bought earlier unless I paid $50 fee in addition to my coupon. I have reported them to groupon for bait and switch. I will never return again.

BE AWARE – very unethical business!!! Promised to do $100 cash no tax for 1 hour (because they hate government) When we arrived they asked for $150 cash. They wouldn’t honour any earlier price promises they made, which was $100. I offered groupon (value $95) they asked for an additional fee of $50, they claimed there is a fine print that informs about it. Wrong!!! No mention about it. Policy made up on the spot. They will manipulate you any way they can, be very careful. I wanted to record my friend’s flight, well guess what, there is a $30 fee just so you can record. They don’t care the about your overall customer experience, there is a fee, after fee, after fee. This was a birthday gift for my friend and they completely ruined it. NOT COOL. AVOID THEM at all cost, there are a lot of other businesses like this with way better service. They never knew we are pilots and are heavily connected to the aviation world which could drive them a lot of business. Not anymore!!! They don’t care about you, all that matters to them is money, money and money and not you. Fees for everything. They will probably charge you for the toilet too!!! AVOID AT ALL COST!!!!!

Excellent experience, did not know what to expect and I was not disappointed. The Hour does go by quite fast however. Used the Groupon coupon to get a better deal however upon booking they do charge you HST on top of the Groupon price. When we arrived the simulator was broken and we had to rebook the next day however the receptionist was very polite and gave us gold package and pictures for the inconvenience. Luigi was amazing and knowledgable. He added to the good time. Will be back.

It was a fun and knowledgeable experience. Staff are very friendly here. It's a great activity!

I had a amazing experience with my friend today. Thank you so much uFly! Our captain is vey nice and very professional